At VERITAS SACCO, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services or visit our website.
Information We Collect
To provide you with our financial services, we may collect the following types of information:
- Personal Identification Information: Name, national ID number, date of birth, and contact details.
- Financial Information: Banking details, transaction history, credit history, and income information.
- Account Information: Username, password, security questions, and account preferences.
- Technical Data: IP address, browser type, device information, and cookies when you visit our website.
How We Use Your Information
We use the information we collect for the following purposes:
- To process and manage your SACCO membership and account
- To provide and improve our financial services
- To process your transactions and maintain records
- To communicate with you about your account and our services
- To comply with legal and regulatory requirements
- To prevent fraud and enhance security
- To analyze usage patterns and improve our website
Information Sharing and Disclosure
We may share your information with:
- Service Providers: Third parties that help us deliver our services
- Regulatory Bodies: Government agencies as required by law
- Financial Partners: When necessary to process transactions
We do not sell or rent your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication procedures
- Staff training on data protection
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
As a member, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information where applicable
- Withdraw consent where processing is based on consent
- Lodge a complaint with the relevant data protection authority
Last Updated: March 15, 2025